Help with submissions and access
Which files can I submit?
Use a Word DOCX file up to 10 MB. A PDF, image or renamed file is not a DOCX. Save a supported copy from Word before uploading.
What does accepted mean?
Your submission passed the configured document checks. The receiving organisation may still need to process it or make a separate decision.
What should I do if a document is returned?
Read each correction, update the original document and follow the receiving organisation’s instructions for submitting it again. Contact that organisation if you think a requirement has been applied incorrectly.
Why does my document need human judgment?
An answer may be uncertain or unreadable, or a check may require a person. It does not mean your request has been accepted or refused. The receiving organisation needs to review it.
How do I sign in?
Use the work email your organisation invited. Sign-in links expire after 15 minutes and work once. Request another link if needed; ask your organisation’s manager to resend an expired invitation.
Who can answer a privacy question?
For a submitted document, start with the organisation that requested it. For the screenmyform.com website or account, see privacy information and contact details.